Use of TLD.net services constitute acceptance of these Terms and Conditions:

Service is provided on "as is" and "as available" in a full time basis, seven days a week, twenty four (24) hours a day. Reports for customer service assistance shall be directed to our Customer Service Department at 787-273-5550 or 1-877-774-6830 TLD does not warrant that services provided will be uninterrupted or error-free. TLD reserves the right to change and/or modify the rates/prices of the service, these terms and conditions, and /or the operation of the service. You are responsible for regularly reviewing these terms and conditions on our web site (www.tld.net). You understand and accept that TLD does not have any control on the information that goes through the network or the Internet network. Use of any information obtained via the TLD.net network is at your own risk. TLD.net specifically denies any responsibility for the accuracy or quality of information obtained through its services. You are exclusively responsible for the security of your computer systems. The network services provided by TLD shall only be used for lawful purposes, according to the Telecommunications Act of 1996. It is prohibited to publish any material in violation of any United States, USVI, Puerto Rico or any other country law or regulation. This includes and it is not limited to: Copyright material, legally threatening or obscene material, or material protected by trademarks and/or by trade secret law. Any access to other networks through TLD's network must comply with the other network rules. The service is provide on an "as is" and "as available" basis, without any warranty of any kind. CUSTOMER agrees that TLD shall not be liable for any loss or damage sustained by CUSTOMER, its interconnection carriers or its end users due to any failure in or breakdown of the communication facilities associated with providing the Services, for any interruption of degradation of the Services whatsoever shall be the cause or duration thereof. In no event shall TLD be liable to the CUSTOMER for consequential, special or indirect losses or damages howsoever arising and whether under contract, tort or otherwise (including, without limitation, third party claims, loss of profits, or damage to reputation or goodwill). Service is invoice in advance and payable upon bill receipt. Customer shall pay for the service in U.S. Dollars. You understand that you will have to pay the LEC and TLD, charges for each call generated/received under the ISDN account types services, as well as any additional charges by means of transactions generated through the LEC network. All calls generated outside the local access area could be subject to the LEC intra-island long distance charges. You understand and accept that all calls generated outside local area could be subject to your local carrier long distance charges. You understand and accept that all calls generated from a cellular phone could be subject to your cellular company charges. Amount not paid within ten (10) days from the billing date, will be accrued a delay charge of 1.5% per month, compounded daily, beginning with the day following the date on which payment was due, and continuing until paid in full. All services pricing are exclusive of all applicable taxes and duties including without limitations, value added taxes, all of which shall be paid promptly when due by CUSTOMER. A $15 returned check fee would apply. Service will be suspended if payment is not received within fifteen (15) days after date of invoice. You certify that any claims against any debit from my credit card or bank account must and will be arises in 30 days from the date the bank debits my account. Any claims after the established 30 days period will be totally waived. Service will be provided in a month-to-month basis after the service term contracted is completed, and will continue to be provided until cancelled by TLD. TLD may terminate this Agreement immediately in the event that CUSTOMER (I) fails to make any payment when due hereunder; (ii) becomes insolvent or bankrupt or ceases paying its debts generally as they mature; or (iii) commits a breach of any of the terms of this Agreement (other than a breach of payment obligation as addressed in (I) above) and fails to remedy such breach within thirty (30) days after receipt of written notice thereof from TLD. In the event of customer termination, notice should be given in writing to TLD within 30 days prior to the requested termination date. To: TLD de Puerto Rico P. O. Box 71314 San Juan, Puerto Rico, 00936-8414 Termination for any cause will not release customer from any liability which, at the time of termination, has already accrued to TLD or which may accrue after termination in respect of any act or omission prior to termination or from any obligation, which is expressly stated herein. You understand and accept that in the event of cancellation of the pre-paid service, TLD reimbursements will be computed based on the amount of month(s) not consumed and applicable to the billing cycle as per the cancellation's effective date and you will lost the option of the free month(s). You understand and accept that you will pay to TLD an amount corresponding to one month for any cancellation prior to the completion date of the services term contracted. You are entirely responsible for maintain the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You could be held liable for losses incurred by TLD or another party due to you or someone else using your account or password. You agree that TLD may establish limits concerning use of any service offered TLD services, including without limitation, the maximum number of days that e-mail messages will be retained by the service, the maximum number of e-mail message that may be sent from and received by an account on the service, the maximum size of an e-mail message that may be sent from or received by an account on the service, the maximum disk space that will be allocated on TLD's servers on your behalf, and the maximum number of time and duration you may access the service in a given period of time. You agree that TLD has no responsibility or liability for the deletion, corruption or failure to store any messages or other content maintained or transmitted by the service. You acknowledge that TLD reserves the right to delete accounts that are inactive for an extended period of time. You understand that your account includes 10 MB of disk space free of charge for my personal home page. Additional MB capacity will be charged separately. Personal Home Pages are solely provided for non-commercial use, and are subject to monthly traffic analysis/monitoring by TLD. These include, and it's not limited to commercial transactions/applications and any advertising of any kind. You agree that MB physical disk space, as contracted, are solely provided for the location in TLD's Web Server. Which means that you will be responsible for the sites application development, content, programming, backup and maintenance. Idle (no send and receive) dial-up connections may be automatically terminated after 30 minutes. Automated processes may not be used such as checking e-mail or pinging the host to maintain a constant connection. After 8 hours of continuous connection TLD.net will terminate the session. You understand that your e-mail account includes 5 MB of disk space free of charge to receive. Additional MB capacity will be charged separately. You understand that and the maximum file size to send e-mail is 5MB. TLD.net will not retain electronic mails on TLD's servers, for longer than three months. A dial-up account shall not be used to host a dedicated server site on the Internet. Multiple simultaneous dial-up connections by the same account are not permitted, unless the service package provides for such provisioning. TLD will not tolerate any subscriber attempting to access the accounts of others; penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data. You understand that deliveries of massive E-Mail messages (spamming) or other unsolicited bulk mail are not allowed throughout TLD's network. TLD reserves the right to interrupt the service if customer does not comply with this clause. In addition, because damages are often difficult to quantify, if actual damages can not be reasonably calculated then you agree to pay TLD liquidated damages of $5 (US currency) for each piece of spam or unsolicited bulk mail transmitted from or otherwise connected with your account, otherwise you agree to pay TLD's actual damages, to the extent such actual damages can be reasonably calculated. Such interruption does not relieve you from the obligation to pay account charges as contracted. No failure or omission by TLD to carry out or observe any of the terms and conditions of this Agreement shall be deemed a breach of this Agreement if such failure or omission arises from an act of God or any other cause beyond the reasonable control of TLD. TLD retains the right to monitor any and all communications through TLD's services to the extent necessary to correct system errors and/or malfunctions. TLD retains the right to terminate this agreement at any time, without cause or if the user has violated any provision of the service agreement. The laws of the Commonwealth of Puerto Rico shall govern this agreement. The CUSTOMER irrevocably consents and submits to personal jurisdiction in the courts of the Commonwealth of Puerto Rico for all maters arising under this Agreement. This agreement supersedes all prior agreements, representations, statements, negotiations, and understandings between the parties. You understand that this service contract will be renewed automatically for the same service period contracted, and such renovation will be ruled by the terms and conditions stated on the latest modification of the effective service contract. If any provision or paragraph of this agreement is held invalid, such invalidation shall not affect other provisions of this agreement.

Para más información sobre nuestros servicios,
comunícate con nuestros representantes de Servicio al Cliente al
787-273-5550 (Metro) o 1-877-774-6830(Isla)